If you are not completely happy with the product that you have purchased, you may return the items within 14 days of receipt. We do not accept returns past the 14 day returns policy.
For SALE items, you must return your purchase within 7 days of receiving the order.
We will be more than happy to offer you an exchange, credit, or refund for full price items provided that the product(s) are returned in perfect, unused condition with the RUBY RUFUS tags still attached. Returns that do not meet our requirements (damaged or soiled) may not be accepted and may be returned to the customer.
Final Sale Items cannot be exchanged or refunded.
Please email firstname.lastname@example.org to request a return and we will get back to you shortly. Thank you.
I N T E R N A T I O N A L C U S T O M E R S:
Please note that the buyer is responsible for cost of shipping.
We highly recommend when shipping your item back to us you get a tracking number or use delivery confirmation to track your package. RUBY RUFUS is not responsible for lost returns.