Shipping Terms

RUBY RUFUS ships worldwide from the U.S. Please allow one day for our team to process your order and send it out to you. If an item is on pre-order, a dispatch date will be available on the product page. When your order has been shipped by the courier method you selected, we will send you an email confirmation with your tracking number.
Our office is open Monday to Friday. We do not ship on weekends. Any orders placed after 2pm will be dispatched the following working day.
Please note that once your order has been collected by your selected courier service, RUBY RUFUS is no longer liable for the package. If you have any delivery inquiries or would like to reschedule a delivery, contact the appropriate courier service directly. 
For international orders, customers are responsible for all import duties and custom fees within their own country. RUBY RUFUS is not able to identify how long any order will take to arrive once it reaches customs in your specific country.
We are unable to deliver to P.O.Boxes for international orders. Please provide an alternative address for shipping.

  1. We offer Free shipping for all US orders over $100
  2. Standard Shipping is USPS Ground Service, flat $5 shipping fee
  3. If you would like a faster service, we do offer other shipment methods.
  4. A tracking Number will be provided via email once your package is shipped.
  5. Delivery will be specified with the courier service selected at checkout.